Pew Research Center reports that 10,000 baby boomers reach age 65 each day. That means more and more boomers are retiring. Whether employees depart due to retirement, other job opportunities, or personal reasons, when they leave they take invaluable knowledge with them. And, it’s not enough for a departing worker to write a manual on their duties for successors to follow. To stay at the top of the talent management game, it’s important to focus on tacit knowledge, which is rooted in workers’ skills, their experiences, and their ideas. This session will:
- Explain the difference between information and knowledge
- Provide real-life examples of how knowledge transfer experiences—some as short as 1 minute—among mentors and mentees can be integrated into every day work life to ensure that the workforce is well prepared for talent shortages
- Reveal expert tips on how to formalize knowledge transfer experiences so your mentoring program is equipped to zap the skills gap
Learn more about Workforce Learning & Development 2017.